Frequently Asked Questions

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34 articles in this collection
Written by Nikita Patel and Phillip Wade

How do I reset my password?

Forgot password? Read this article to learn how to reset your password if you can't get back into your Edisen account
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Written by Nikita Patel
Updated over a week ago

How do I change my password?

How to change your password from within the Edisen platform
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Written by Nikita Patel
Updated over a week ago

How do I change my username?

Change your display name or user name from your Profile Settings page
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Written by Nikita Patel
Updated over a week ago

How do I change my avatar?

Learn how to add, change, or remove your profile picture (or avatar) thumbnail on the Edisen platform
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Written by Nikita Patel
Updated over a week ago

How do I change my notification settings?

Update your notification settings to send you alerts by email, text, or via the platform
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Written by Phillip Wade
Updated over a week ago

How do I archive a notification?

Archiving notifications allows you to mark as read & move older notifications into the archives tab.
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Written by Nikita Patel
Updated over a week ago

What's a Watchlist?

Learn how to add assets to a specially designed collection of your favorite or most watched content.
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Written by Nikita Patel
Updated over a week ago

How do I share an asset with someone who doesn't have an Edisen account?

You can share your content easily by providing a quick share link for download on any asset.
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Written by Nikita Patel
Updated over a week ago

How do I preview documents in Edisen?

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Written by Nikita Patel
Updated over a week ago

Can I assign tags to multiple asset at the same time?

Adding tags en masse during upload helps save you time!
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Written by Nikita Patel
Updated over a week ago

Can folders have different permissions than collections?

Folders help provide structure & organization to our collections, learn about folder permissions here
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Written by Nikita Patel
Updated over a week ago