If you have an issue or other support needs, please send an email to firstname.lastname@example.org. Please provide as much information as possible in the email and a member of our customer care team will respond to your case as soon as possible.
Examples of information to provide in your email that will assist the customer care team with providing fast support:
• Email address for your account
• Organization that you belong to
• The operating system of the device you are on
• The browser you are using
• Detailed description of you issue with steps on how to reproduce
You can also browse other articles in the Edisen Help Center located at https://intercom.help/edisen-help/en/